Our quality commitment For us, quality comes as standard …….. the ISO 9001 standard Five years ago, we decided to strengthen our internal operations via ISO 9001:2000 certification, in order to give our customers maximum satisfaction and provide them with all the support they require for their translation and interpreting needs. Our quality charter was then established, following a long period of reflection and discussions involving the entire team …

The Trad'Est Quality Charter

• Translations only carried out by professional translators working in their
  specialist fields and writing in their mother tongue.
• Systematic proofreading of translations and evaluation of translators.
• Strict compliance with deadlines and confidentiality.
• A single contact person throughout the customer’s project.
• A free and rapid quotation detailing the full content of the service.
• For large projects: creation of glossaries.
• Regular customer satisfaction evaluations.